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Strategies

Why the Smartest Brands in DTC are Leaning in to P2P Sales

DTC operators love their acronyms: LTV, CAC, MER. But here’s one that actually deserves a spot in your playbook: P2P. Peer-to-peer sales isn’t about affiliates. It’s not multi-level marketing. And it’s definitely not new. You’ve seen it happen a thousand times—someone raves about a

Strategies

Retention Wins: A 2025 Playbook for DTC Loyalty

Customer acquisition costs keep climbing. And yet, for most brands, 70–80% of first-time buyers never come back (Eli Weiss). That stat alone is a red flag for any operator chasing profitability post-iOS14. The math is simple: if you’re not converting the customers you already paid for, your margins